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Principle 8: Try honestly to see things from the other person’s point of view.

Principle 7: Let the other person feel that the idea is his or hers.

Principle 6: Let the other person do a great deal of the talking.

Principle 5: Get the other person saying, “yes, yes” immediately.

Principle 3: If you are wrong, admit it quickly and emphatically.

Principle 2: Show respect for the other person’s opinions.

Principle 1: The only way to get the best of an argument is to avoid it.

Part 3: How to Win People to Your Way of Thinking

Principle 6: Make the other person feel important-and do it sincerely.

Principle 5: Talk in terms of the other person’s interests.

Principle 3: Remember that a person’s name is to that person the sweetest and most important sound in any language.

Principle 1: Become genuinely interested in other people.

Principle 3: Arouse in the other person an eager want.

Principle 2: Give honest and sincere appreciation.

Principle 1: Don’t criticize, condemn or complain.

Part 1: Fundamental Techniques in Handling People

Rating: 5/5 How to Win Friends and Influence People: The Principles